Six-Sigma Service

by | May 15, 2013 | Humility, Service

Indians have something to be proud of in the business field! Well for once it has nothing to with the sophisticated, suit-clad ones’ taking over giant companies globally but everything to do with rustic businessmen wearing primitive dhotis and Gandhi topis! Though they speak only a smattering of English, they deliver lectures about efficiency to management students and corporate houses. So who are these atypical “management gurus”?

Well, they are Mumbai’s dabbawallas (carriers of lunch boxes) carrying two lakh dabbas (lunch boxes) to the city’s office-goers. They work every day through a system of multiple relay to deliver lunch boxes in an exercise that begins at 9 am and ends at 5 pm. Wonder of wonders! Their finely tuned system earned them a Six-Sigma rating from a reputed business magazine Forbes! It means that their efficiency in delivering the right dabba to the right person (a lunch box travels on an average 65 kms from the place of its origin) after juggling with lakhs of dabbas’, at the right time (precisely at lunch hour!) Is 100% for all practical purposes!

Very much like the Mumbai dabbawallas’, many Christians are not well known around the World. They may not be in the spotlight even in Christendom (working for the Lord faithfully far removed from public limelight). If you are one of those, take heart, for if you have an attitude of humbly serving Him then these words would apply…

“For he who is least among you all-he is the greatest.”-Luke 9:48 How about getting a Six Sigma rating from the Master Himself, by faithfully “packing” and “delivering” the Good news about the “Living bread” at every opportunity to those who are “spiritually hungry”? Prayer: Father, make me a faithful deliverer of Good news at, every opportunity, I get. In Jesus’ Name. Amen.

Suresh Manoharan


Six-Sigma Service